Payment FAQs

Q: When do discount rates and regular rates apply?
A: Discount rates apply to all furnishings and services ordered prior to the Discount Deadline date noted in your Exhibitor Kit. All furnishings or services ordered after the deadline are charged at the regular rate.

Q: What are acceptable forms of payment?
A: Acceptable forms of payment are Cash, Check, MasterCard, Visa, American Express, Cashier's Checks and Traveler Check's. Checks must be in U.S. funds drawn on U.S. bank.

Q: Do I need to pay tax on any items?
A: When tax is applicable, the tax rate will be noted on the order form page and

noted on the Information Sheet in the Exhibitor Kit.

Q: Since I am not from the state the show is being held in, do I still need to pay tax?
A: Tax is applicable to all exhibitors, regardless of their residence.

Q: Are prices of items daily or for the duration of the show?
A: All rental prices with the exception of A/V equipment listed are for the duration of the show and include delivery and removal unless otherwise noted.

Q: Do I have to pay in advance for services or can I bring a check to the show?
A: Full payment must be received for services requested before the order will be

processed. If you choose to pay by check, a credit card must still be on file.

Q: Can I still get discount prices if I fax a credit card authorization form over before the show but after the discount deadline date?
A: To receive Discount prices, orders must be received with payment in full before the Discount Deadline date. If the credit card authorization is not submitted with the order forms, the order is not full and will not be processed until all pages are included.

Q: Is a purchase order an acceptable form of payment?
A: No, American Exposition Services does not accept Purchase Orders as a form of payment.

Q: What if I overestimated freight handling charges or cancel items and are due a refund from earlier payment?
A: If the exhibitor over estimates and a refund is required, the refund will be

processed within 30 days of close of show.